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# Managing Users

This guide covers how to view, edit, and manage users in the ePanicButton admin portal.

Users are created automatically when the desktop client is installed on a workstation. From the portal, you can edit their profiles, manage their settings, and deactivate accounts that are no longer needed.

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## Accessing the Users Tab

1. Log in to the portal at **https://dash.epanicbutton.com**
2. Click the **Users** tab in the top navigation

You will see a list of all registered users with their name, location, designation, and connection status.

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## Editing a User Profile

1. In the **Users** tab, find the user you want to edit
2. Click the **Edit** icon (pencil) next to their name
3. Update any of the following fields:
   - **Name** — the person's display name shown on alerts
   - **Location** — room, floor, or building (shown on all alerts they send)
   - **Designation** — job title or role
   - **Email** — used for email alert delivery and account notifications

   - **Office Phone** - for reference 
   - **Cell Phone** — used for SMS alerts
4. Click **Save**

Changes sync to the desktop client automatically — the user does not need to restart the program.

> **Tip:** Keep the **Location** field specific. When an alert comes in, the receiver sees the location. "Room 204 – Main Building" is more useful than "Office."

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## Adding a New User

New users are added by **installing the desktop client on their workstation** — there is no manual "add user" button in the portal. Once the client is installed and the Registration ID is entered, the user appears in the portal automatically.

See the [Fresh Installation Guide](01-fresh-installation.md) for full steps.

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## Deactivating a User

If a workstation is retired or a user leaves:

1. In the **Users** tab, find the user
2. Click the **Edit** icon
3. Set the account to **Inactive** (or contact support@epanicbutton.com if you do not see this option)

> **Note:** Deactivating a user removes them from alert receiver lists. Make sure any buttons that used them as a receiver are updated before deactivating. See [Configuring Message Receivers](05-configuring-receivers.md).

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## Important Rules

- **One user per workstation** — only one ePanicButton account can be logged in on a given computer at a time.
- **One login at a time** — if a user needs to move to a different workstation temporarily, they must log out from the original machine first.

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Need help? Email support@epanicbutton.com
 

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