Installing ePanicButton
This guide walks a new administrator through installing the ePanicButton desktop client on workstations for the first time.
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## Before You Start
- You have received your **Registration ID** and **portal login credentials** from ePanicButton support.
- Each workstation must have **.NET Framework 4.7 or higher** installed.
- You must have **administrator rights** on each workstation.
- Install on a **minimum of two computers** so you can test sending and receiving alerts.
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## Step 1 — Log In to the Admin Portal
1. Open a browser and go to **https://dash.epanicbutton.com**
2. Enter your username and the default password: `eP@nic123`
3. You will be prompted to change your password. Requirements:
- 8 or more characters
- At least one uppercase letter
- At least one lowercase letter
- At least one number
- At least one special character (e.g., `!`, `@`, `#`)
4. Save your new password and log back in.
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## Step 2 — Download the Installer
1. In the portal, navigate to the **Downloads** section.
2. Download the latest `.exe` installer file to the workstation (or a shared folder accessible to all workstations).
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## Step 3 — Install on Each Workstation
Repeat these steps on every computer that needs to send or receive alerts.1.
Double click the `epanicbuttoninstaller.exe` installer.
2. Follow the on-screen prompts.
3. When prompted, enter your **Registration ID** exactly as provided.
4. Complete the user profile fields:
- **Name** — the person at this workstation
- **Location** — room, department, or building (this appears on alerts)
- **Designation** — job title or role (optional but recommended)
5. Click **Finish** to complete the installation.
> **Tip:** The location field is what recipients see when an alert comes in.
Use something clear like "Front Desk – Building A" rather than a room number or address.
## Step 4 — Confirm the User Appears in the Portal
1. Log in to the portal and open the **Users** tab.
2. Confirm the newly installed workstation appears as a user in the list.
3. Repeat Steps 3–4 for each additional workstation.
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## Step 5 — Configure Buttons and Receivers
1. There are more instructions on the Tutorials Page.
2. But to summarize, click on Buttons tab.
3. Add or edit any button (+ sign or pencil icon on bottom left corner)
4. Configure button as needed (message, icon, hotkey, send delay, etc.)
5. After saving changes, choose your recipients for each button in the far left Receivers column.
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computer icon for desktop receivers (need app installed)
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mobile icon for mobile receivers (push notifications-need app installed)
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envelope icon for email
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mobile icon with sms for text messages
## Step 6 — Test the System
1. On one workstation, press a button to send a test alert.
2. Confirm the alert is received on the second workstation (desktop notification) and/or via email or SMS depending on your configuration.
3. If alerts are not received, see the **Troubleshooting Guide**.
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Need help? Email support@epanicbutton.com