Setting up ePanicButton and Installing on Desktops
This detailed guide walks a new administrator through initial set up and installing the ePanicButton desktop client on workstations for the first time.
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## Before You Start
- You have received your **Registration ID** and **portal login credentials** from ePanicButton.
- You must have **administrator rights** on each workstation.
- Install on a **minimum of two computers** so you can test sending and receiving pop up desktop alerts.
- All new users (devices) go into the default group that you can select in the Groups Tab.
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## Step 1 — Log In to the Admin Portal
1. Open a browser and go to **https://dash.epanicbutton.com**
2. Enter your username and the default password: eP@nic123
3. You will be prompted to change your password. Requirements:
- 8 or more characters
- At least one uppercase letter
- At least one lowercase letter
- At least one number
- At least one special character (e.g., `!`, `@`, `#`)
4. Save your new password and log back in.
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## Step 2 — Download the Installer
1. In the portal, click the download icon or go to https://dash.epanicbutton.com/downloads/
**Only applicable for MS Windows OS stations, not Apple computers.**
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## Step 3 — Install on Each Workstation
Repeat these steps on every computer that needs to send messages or receive pop up alerts.
1. Double click the epanicbuttoninstaller.exe installer.
2. Follow the on-screen prompts.
3. When prompted, enter your **Registration ID** exactly as provided (Copy Registration ID link at top of portal)
**For Bulk Upload using a Spreadsheet, this is the final step as the Profile will be "pulled down" from the Users table to complete the installation.**
4. Complete the user profile fields:
- **Name** — the person at this workstation
- **Location** — room, department, or area (this appears on messages)
- **Department** — whatever makes sense
- **Telephone** - the office telephone or cell phone
5. Click **OK** to complete the installation.
> **Tip:** The location field is sent in the message. Use something immediately understandable like "Front Desk – Building A" rather than a room number or address.
## Step 4 — Confirm the User Appears in the Portal
1. Log in to the portal and open the **Users** tab.
2. Confirm the newly installed workstation appears as a user in the list.
3. Repeat Steps for each additional workstation.
To add Mobile Users - see this page
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## Step 5 — Configure Messages (buttons) and Receivers
More instructions on the Tutorials Page and other support tabs but to summarize,
1. Click on Messages tab
2. Add a new or edit any existing message (+ sign or pencil icon on bottom left corner)
(the default Support and Security Buttons have the admins as email receivers)
3. Configure message as needed (message body, icon, hotkey, send delay, etc.)
4. After saving changes, choose your recipients for each button in the right side of the table
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computer icon for desktop receivers (receiver needs app installed)
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mobile icon for mobile receivers (receiver needs app installed)
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envelope icon for emails
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mobile icon with sms for text messages
## Step 6 — Test the System
1. On one workstation, press a button to send a test alert.
2. Confirm the alert is received on receiver workstation (desktop notification), mobile receiver (push notification) and/or via email or SMS depending on your configuration.
3. If alerts are not received, see the **Troubleshooting Guide**.
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Need help? Email support@epanicbutton.com