# Bulk User Upload
Step 1 — Open the Bulk Upload Screen
Click the Users tab in the top navigation
In the bottom left corner of the Users table, click the + (plus) icon
The table will clear — this is normal. The bulk upload screen is now active.
Step 2 — Download the Spreadsheet Template
In the top right corner of the screen, click Download Template.
Save the file to your computer. Open it and fill in your user(s) information.
Important:
The Machine Name and Cell Phone fields link each device to the correct user record when the app is installed. Machine Name for Desktops and Cell Phone number for Mobile app.
Step 3 — Choose Upload Method
Click the + icon again. You will see two options:
Enter Manually — adds a single user record at a time. This is straightforward if you only need to create one or a few users individually.
Upload Excel/CSV — bulk upload multiple users at once via spreadsheet.
Select Upload Excel/CSV
Download and fill out with your intended devices.
Critical Notes:
For the Device Type field, enter either Desktop or Mobile.
A "user" is a person that that has a device, either a desktop computer or a Mobile phone or both.
So in the Users Table, you may see 2 records for same person but is for their computer and the other for their mobile phone.
Step 4 — Upload Your Spreadsheet
Locate and select your completed spreadsheet file. Once uploaded, your users will populate the table.
Step 5 — Review Your Users
After importing, review the table carefully. If any records contain errors — such as duplicate entries or missing required fields — they will be flagged at this stage.
Step 6 — Use the Action Icons
In the bottom left corner of the table you will see several new icons. To use any of them, select one or more user records first, then click the desired icon.
The pencil icon allows you to edit the selected user record.
The trash can icon deletes any selected users.
When you are ready to finalize your list, click the save icon to upload your users to the system.
If you need to start over, the spinning circles icon clears the table entirely.
Finally, the check mark icon re-validates your data to check for any duplicates or errors.
Step 7 — Save Your Users
When you are satisfied with the data, click the Save icon to add all users to your account. Your users are now active in the system and ready to be matched to devices during installation.
Step 8 — Install the Program on Your Devices
With your user records saved in the portal, you are ready to install ePanicButton on your devices. The desktop installation can be done one at a time using the standard executable installer, or deployed across your network using your preferred enterprise deployment tools
.
When the program installs successfully, it will automatically contact the portal and look up your account using the Registration ID. It will then search your account's user records to find its match and adopt that profile locally on the device — no manual entry required by the user.
The Mobile app user will just need to download the app from the Google Play (Android) or Apple Store (iPhone)
Matching works differently depending on the device type:
For desktop computers, the program uses the Machine Name of the device to find its corresponding user record. Once matched, the user's profile — including their name, location, designation, and contact information — is populated automatically on that device.
For mobile devices, the app uses the Cell Phone number to find its matching user record and populate the profile on the device.
This is why it is important to ensure that the Machine Name and Cell Phone fields in your spreadsheet are accurate before uploading. These are the identifiers the system relies on to link each device to the correct user.